Yes. The enrollment fee allows for two make-up classes per term, with advance notice and contingent upon availability. Refunds cannot be given if your schedule conflicts with our make-up class opportunities. ​ Please fill out this form to submit your request Eligibility: Seven days advance notice is required Illness and injury make-up classes are on a case-by-case basis. All make-up classes are subject to availability.

Yes. To ensure your child receives the most comprehensive education, we ask that all families enrolling in a Level 1, 2, or 3 class commit to the entire term. This commitment ensures a progressive and comprehensive education. Youth membership & term cancellations are subject to contract & term requirements being fulfilled. Mid-term cancellations will incur early cancellation fees equivalent to the remaining balance of your payment plan. ​ For a commitment-free option, please check out our FUN-damentals classes.

Upon enrollment, you will be reserving a spot for the entire term. If you cancel in the middle of the term, we cannot fill your spot until the next term. Therefore, there are no partial refunds for early cancellation, and the balance of your payment plan will be required to exit the program officially. ​ We will do our best to work with you due to any unexpected schedule changes, injuries, or circumstances.

Because we switched to terms instead of classes, the software would have overcharged you, so we designed a payment plan to FEEL like a monthly membership. However, it is a still a commitment to pay for the term in FULL whether you can continue or not. Payment plans are available as a budget-friendly solution to one large total payment.

While it's understandable that parents may have separation anxiety, staying and watching the entire class can compromise safety and hinder learning for several reasons: Distraction: Parental presence can distract children and instructors, leading to lapses in concentration and an increased risk of accidents. Dependency: Constant parental presence may foster dependency, hindering children's ability to assess risks and make safe decisions independently. Confidence Building: Children need to push themselves out of their comfort zones to build confidence, but parental presence can discourage calculated risk-taking and limit progress. Peer Interaction: Our programs often involve collaborative learning experiences where students support and learn from each other. The presence of parents can disrupt these interactions by shifting the focus away from peer engagement. Respect for Authority: Your Child’s safety relies on the ability to follow instructions and acknowledge the authority of their instructor. When parents are present, children can turn to them for guidance or validation instead of the instructor. This leads to confusion, undermines the instructor's authority, and compromises the overall safety of the class. Parents are encouraged to occasionally drop in and observe the last 10 minutes of class to see the skills learned and monitor their child’s progress. For your safety, please wait by the aerial room doors in the lobby until a coach permits you to enter.