Membership Changes
Cancel | Freeze | Change | Pass Exchange
Upgrade | Downgrade | Cancel in just a few clicks!
Stay in Control of Your Membership at Altitude
At Altitude Aerial Arts & Fitness, we’re always looking for ways to make your experience easier, more flexible, and in full compliance with the latest consumer protection laws. That’s why we’ve introduced new features in our Momence software, which now allows you to cancel, upgrade, or downgrade your membership with just a click.
This update is in line with the new "Click to Cancel" rule, which was finalized by the Federal Trade Commission (FTC). The rule ensures that businesses make it as easy to cancel a subscription as it was to sign up. Now, managing your membership is easier than ever!
​
What You Can Do Now:
-
Cancel Your Membership: Cancel at any time with just one click.
-
Freeze Your Membership: Take a break without worrying about renewal.
-
Change Your Membership: Easily upgrade or downgrade whenever you need.
-
Extend Your Pass: Renew passes that expired last month for an additional 30 days for just $10 per pass. Restrictions apply, so click the link to find out more.
We’re also available to answer your questions via text at 331-236-0313.
​
At Altitude, we’re committed to protecting your rights and providing the flexibility you need. Click below to make changes to your membership or learn more about our updates!
Handy Tutorial
NOTE:
-
Cancelling membership means you lose your free month, so if you just want to go on vacation or something, freeze instead!
-
All guest passes awarded will no longer work
-
You cannot buy back passes without a membership
Youth program forms & information can be found here. NOTE: TERM commitments cannot be cancelled, since it is a payment plan.